General Links
This page was last updated on: May 9, 2019
North Carolina Division of Emergency Management - Main Office
1636 Gold Star Drive
4236 Mail Service Center
Raleigh, N.C. 27607-3371
(919) 825-2500
Emergency Management 24-Hour Operations 1-800-858-0368
EmergenciesMobile AppsTornadoWildfireHurricaneOther

In any crisis or emergency, Woodrun's foremost concern is for the protection of human life, health, and welfare. Protection of property and of the integrity of Woodrun are also critical.  While fires, floods, and tornadoes may pose significant threats to our properties, many other natural and man-made disasters also have the potential to damage or destroy property. Knowing the potential risks, anticipating them, and being properly prepared before, during, and after a disaster could mean the difference between the total loss of a home and limiting or eliminating the resulting damage.

On this page and the above links, we'll strive to give you some of the necessary precautions to keep your family and property safe.

Use the links above to take you to a specific application.  Use "Other" for  non-common disasters such as toxic spills, pandemic incidents, etc.  Use the links directly below for emergency numbers and general information.

If you have any suggestions to improve this page, click here to email me.
Emergency Numbers
Animal Contol Phone: (910) 572-3067 M-F 8AM-9PM
Sheriffs Office
111 West Main Street
Troy, N.C. 27371
Non-emergency phone: (910) 572-1313
Emergency phone: 911
Lake Tillery Fire and Rescue Inc.
7913 NC-73, Mt Gilead, NC 27306
Phone:(910) 439-1010
Mt Gilead Fire Department
Address: 106 E Allenton St, Mt Gilead, NC 27306
Phone:(910) 439-6322
Troy Fire Department
Address: 610 N Main St, Troy, NC 27371
Phone:(910) 572-1313

Members Area
Flood Evacuation Plan
From Montgomery County Emergency Management

Warning –
In the event of a dam failure or flood warning, the facilities operator will notify the NWS to issue a flood warning via the NOAA weather alert radio and will notify FirstCall to deliver a pre-recorded message to those homes and businesses in the affected area. This will indicate that you should move to higher ground.

FirstCall is a third party company that manages the call registry. To ensure you are on the call registry, you should register your phone number by going to and enter your contact information as prompted. Register by email by providing your full name, full address and phone numbers and email to If you only have access to a telephone you can call FirstCall toll free at (866) 484-3264. You will be prompted through each step of the process.

Evacuation –
If notified of a dam failure event by FirstCall or county officials, evacuate the area immediately. Where posted, follow evacuation sign routes.

Listen to radio or your favorite local news source.

impassible, seek higher ground immediately.

Following a flood event, stay away from flood waters and affected areas until county officials declare the area safe to reenter.

You can visit the following website,, for more information on floods and preparing for emergencies.

Emergency Notification –
If you see that water levels are rapidly rising and you have not been notified of a dam failure or flood
warning event by FirstCall or the National Weather Service, immediately seek higher ground and then call 911.

Area of Refuge –
There are pre-designated points of refuge that emergency services have indicated to be highest points in the evacuation route. Stand by at these points and help will be en-route to assist you as soon as possible. If you have a medical or fire emergency at any time please call 911 immediately.


Technology has made it easier than ever to prepare for emergencies, but it can be unreliable during emergency circumstances if you haven't planned to keep your gadgets protected and powered up. Here are some tips to make sure you are tech ready:

Make a plan today. Your family may not be together if a disaster strikes, so it is important to know how you'll contact one another and reconnect if separated. Establish a family text group, as well as a family meeting place that's familiar and easy to find. Visit make-a-plan for a complete communication plan guide.

Before a disaster, follow local government, emergency managment agencies and Randolph EMC on social media to stay up to date with information before, during, and after a disaster. Randolph's Electric MC's mobile app has links to our social sites and outage map and you'll automatically receive texts from us if your mobile number is listed in your account.

Use text messages, social media and email to connect with friends and family during emergencies. Mobile networks can become overwhelmed during emergencies, so using channels that require less bandwidth can be more reliable during situations when many people are trying to use their mobile phones at the same time.

Have an emergency charging option for your phone and other mobile devices. Make sure that all of your electronic devices are fully charged before storms hit. If the power goes out, preserve battery power by minimizing use and switching to low power or airplane mode. Keep a back-up power source on hand to recharge your phone so that you can stay connected even during an extended power outage.